| Bon Chef, Inc. | | Internet, Telephone and Mail Order Return Policy | | Any unused merchandise or merchandise damaged during shipment may be returned to Bon Chef, Inc .for refund or replacement at any time within ten (10) days after the date of the order as indicated on the original invoice included with the original shipment. Refunds will be issued in the original form of payment for actual price paid, including any applicable sales tax. We will only refund shipping charges if we have sent the wrong item or if the item sent was damaged during shipment. | | To ensure that we process your return according to your wishes, please follow the procedure outlined below when returning your merchandise to Bon Chef, Inc.: | | 1. Complete all applicable portions of the return questionnaire on the reverse side of your original invoice | | 2. Pack and seal all Bon Chef, Inc .products to be returned or exchanged securely, in the original package if possible, along with copies of the original invoice and completed return questionnaire. | | 3. Ship your return or exchange prepaid -- we do not accept C.O.D. deliveries -- to the following address: | | Bon Chef, Inc. RETAIL RETURN 205 Route 94 Return Goods Department Lafayette, NJ 07848 | | 4. While not required, we recommend that you select a shipping method that provides a tracking or confirmation of delivery option and that you insure your return. These options will provide you added protection since Bon Chef, Inc. cannot be responsible for Bon Chef, Inc. products lost or damaged during their return shipment from you to Bon Chef, Inc.. | | If you have any questions, please call 1-800-331-0177 , 9:00 a.m. to 4:00 p.m. EST Monday through Thursday or 9:00 a.m. to 3:00 p.m. EST Fridays, or contact Bon Chef, Inc. Customer Service online. |
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Return Policy